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Free Shipping On Orders Over $100

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FAQ

Do you have free shipping?

Yes! Shipping is free on domestic orders over $100, excluding taxes and after discounts have been applied. Additional shipping charges will apply for expedited orders.

When will my order be shipped?


Orders placed before 1pm CST, excluding U.S. federal holidays, will be processed within 3-5 business days, pending credit card approval.
Expedited orders placed before 1pm CST, excluding U.S. federal holidays, will be processed withing 1 business day, pending credit card approval.

What if I have an issue with my order?


Please contact our customer service team at info@nellajune.com with your name, order number, and a description of your issue, and we will get back to you within 3 business days. For returns, please head to our Returns Portal.

Can I cancel or make changes to my order?


We cannot guarantee any cancellations or changes once your order has been placed; however, we are happy to try and accommodate changes or cancellations if the order has not been processed in full. If you want to cancel or make changes to your order, please email our customer service team at info@nellajune.com with your name, order number, and a description of your requested changes.

How can I get a discount?


Tag us in a social media post with your little wearing their favorite Nella June piece and we will DM you with a special discount code! In the meantime, follow us on Instagram @ShopNellaJune to stay up to date on the latest promotions.

Where is my order?


You will be sent an email with your order confirmation and tracking number once your order is ready to be shipped.

Does Nella June offer gift cards?

Yes! You can purchase digital gift cards here.

Do you have a size guide?

View the size guide here.

Do you accept returns and exchanges?

Of course! See our Return Policy here or head to our Returns Portal to begin your return.

Do you ship internationally?

Yes! All packages are shipped with duties and taxes unpaid. If you are unaware as to whether or not these charges may apply to your order, please contact your local customs office prior to completing your purchase.